COFFEE RENT · BOSA KAFFEESYSTEME

Privacy policy

1. Privacy at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data means any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy below.

Data collection on this website

Who is responsible for data collection on this website?

The website operator processes data on this website. You can find their contact details in the “Information about the controller” section of this privacy policy.

How do we collect your data?

Some data is collected when you provide it to us. This may, for example, be data you enter in a contact form.

Other data is collected automatically, or with your consent, by our IT systems when you visit the website. This is primarily technical data, such as your internet browser, operating system or the time you access a page. This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some data is collected to ensure that the website is provided without errors. Other data may be used to analyse your usage behaviour. If contracts can be concluded or initiated through the website, the data submitted is also processed for contractual offers, orders or other order enquiries.

What rights do you have regarding your data?

You have the right to receive information free of charge at any time about the origin, recipients and purpose of your stored personal data. You also have the right to request that this data be rectified or erased. If you have given consent to data processing, you may withdraw that consent at any time with effect for the future. You also have the right, under certain circumstances, to request restriction of the processing of your personal data. You furthermore have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time about this or any other data protection questions.

Analytics tools and third-party tools

When you visit this website, your browsing behaviour may be statistically evaluated, primarily using analytics programmes.

Detailed information about these analytics programmes is provided in the privacy policy below.

2. Hosting

We host the content of our website with the following provider:

DomainFactory

The provider is DomainFactory GmbH, c/o WeWork, Neuturmstraße 5, 80331 Munich, Germany (hereinafter “DomainFactory”). When you visit our website, DomainFactory records various log files, including your IP addresses.

For details, please see DomainFactory’s privacy policy: https://www.df.eu/de/datenschutz/.

We use DomainFactory on the basis of Article 6(1)(f) GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. Where the relevant consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as consent covers the storage of cookies or access to information on the user’s device, for example for device fingerprinting, within the meaning of the TDDDG. Consent may be withdrawn at any time.

Data processing agreement

We have concluded a data processing agreement for the use of the above service. This agreement is required under data protection law and ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General information and mandatory disclosures

Privacy policy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection provisions and this privacy policy.

Various personal data is collected when you use this website. Personal data is data that can be used to identify you personally. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet, for example when communicating by email, may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the controller

The controller responsible for data processing on this website is:

BOSA Kaffeesysteme
Proprietor: Sadik Bouzian
Herzogstraße 40
40215 Düsseldorf

Telephone: +49 211 1675 3890
Email: info@bosa-kaffeesysteme.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data, such as names and email addresses.

Retention period

Unless a more specific retention period is stated in this privacy policy, your personal data will remain with us until the purpose of the processing no longer applies. If you make a valid request for erasure or withdraw your consent to data processing, your data will be erased unless we have other legally permissible grounds for retaining it, such as retention periods under tax or commercial law. In the latter case, erasure takes place once those grounds cease to apply.

General information on the legal bases for data processing on this website

Where you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR or Article 9(2)(a) GDPR where special categories of data under Article 9(1) GDPR are processed. Where you have expressly consented to the transfer of personal data to third countries, processing is additionally based on Article 49(1)(a) GDPR. Where you have consented to the storage of cookies or access to information on your device, for example through device fingerprinting, processing is additionally based on Section 25(1) TDDDG. Consent may be withdrawn at any time. If your data is required for performance of a contract or to take steps prior to entering into a contract, we process it on the basis of Article 6(1)(b) GDPR. We also process your data on the basis of Article 6(1)(c) GDPR where necessary to comply with a legal obligation. Processing may furthermore be based on our legitimate interest under Article 6(1)(f) GDPR. The following sections of this privacy policy explain the legal bases applicable in each case.

Recipients of personal data

In the course of our business, we work with various external parties. This sometimes requires personal data to be transferred to those parties. We disclose personal data to external parties only where necessary for performance of a contract, where legally required, for example disclosure to tax authorities, where we have a legitimate interest in disclosure under Article 6(1)(f) GDPR, or where another legal basis permits disclosure. When using processors, we disclose our customers’ personal data only on the basis of a valid data processing agreement. In cases of joint processing, a joint-controller agreement is concluded.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You may withdraw consent already given at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

Right to object to data collection in particular cases and to direct marketing (Article 21 GDPR)

WHERE DATA PROCESSING IS BASED ON ARTICLE 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THOSE PROVISIONS. THE LEGAL BASIS FOR EACH PROCESSING OPERATION IS SET OUT IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) GDPR).

WHERE YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ARTICLE 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged infringement. This right exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to receive data that we process automatically on the basis of your consent or in performance of a contract, or to have it provided to a third party, in a commonly used, machine-readable format. If you request direct transfer to another controller, this will take place only where technically feasible.

Access, rectification and erasure

Under the applicable legal provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients, and the purpose of processing, and, where applicable, a right to rectification or erasure. You may contact us at any time about this or other questions concerning personal data.

Right to restriction of processing

You have the right to request restriction of the processing of your personal data. You may contact us at any time to do so. This right applies in the following cases:

If you contest the accuracy of the personal data we hold about you, we generally need time to verify it. You have the right to request restriction of processing for the period of that verification.
If the processing of your personal data was or is unlawful, you may request restriction of processing instead of erasure.
If we no longer need your personal data but you require it to establish, exercise or defend legal claims, you have the right to request restriction of processing instead of erasure.
If you have objected under Article 21(1) GDPR, your interests must be weighed against ours. Until it is established whose interests prevail, you have the right to request restriction of the processing of your personal data.

Where processing of your personal data has been restricted, that data may, apart from storage, be processed only with your consent, for the establishment, exercise or defence of legal claims, to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection when the browser address changes from “http://” to “https://” and by the padlock symbol in your browser bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Objection to advertising emails

We hereby object to the use of contact details published as part of the legal notice requirements to send advertising or information that has not been expressly requested. The website operators expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.

4. Data collection on this website

Cookies

Our website uses cookies. Cookies are small data packages and do not harm your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are deleted automatically after your visit. Persistent cookies remain on your device until you delete them yourself or your browser deletes them automatically.

Cookies may originate from us (first-party cookies) or third-party companies (third-party cookies). Third-party cookies enable certain services provided by other companies to be integrated into websites, for example cookies used to process payment services.

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them, such as a shopping basket or video display. Other cookies may be used to analyse user behaviour or for advertising purposes.

Cookies required to carry out electronic communications, provide certain functions you request, such as a shopping basket, or optimise the website, such as cookies used to measure the web audience (necessary cookies), are stored on the basis of Article 6(1)(f) GDPR unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to provide technically error-free and optimised services. Where consent to storing cookies and comparable recognition technologies has been requested, processing is based exclusively on that consent (Article 6(1)(a) GDPR and Section 25(1) TDDDG); consent may be withdrawn at any time.

You can configure your browser to inform you when cookies are set and allow cookies only in individual cases, reject cookies in specific cases or generally, and automatically delete cookies when the browser closes. Disabling cookies may restrict the functionality of this website.

Information about any further cookies and services used on this website can be found in this privacy policy.

CCM19

Our website uses CCM19 to obtain your consent to storing certain cookies on your device or using certain technologies, and to document this in compliance with data protection requirements. The provider is Papoo Software & Media GmbH, Auguststr. 4, 53229 Bonn, Germany (hereinafter “CCM19”).

When you enter our website, a connection is made to CCM19’s servers to obtain your consent and other declarations regarding cookie use. CCM19 then stores a cookie in your browser to associate your consent or its withdrawal with you. The data collected is retained until you request its erasure, delete the CCM19 cookie yourself, or the purpose of storage no longer applies. Mandatory statutory retention obligations remain unaffected.

CCM19 is used to obtain the consent legally required for the use of cookies. The legal basis is Article 6(1), first sentence, point (c) GDPR.

Data processing agreement

Server log files

The website provider automatically collects and stores information in server log files which your browser transmits to us automatically. This includes:

Browser type and version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address

This data is not combined with other data sources.

This data is collected on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free display and optimisation of the website; collecting server log files is necessary for this purpose.

Contact form

If you send us an enquiry via the contact form, we store the details from the form, including the contact details you provide, to process the enquiry and any follow-up questions. We do not disclose this data without your consent.

This data is processed on the basis of Article 6(1)(b) GDPR if your enquiry relates to performance of a contract or is necessary to take steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in effectively handling enquiries addressed to us (Article 6(1)(f) GDPR), or on your consent (Article 6(1)(a) GDPR) where requested; consent may be withdrawn at any time.

The data you enter in the contact form remains with us until you request its erasure, withdraw consent to storage, or the purpose of storage no longer applies, for example after your enquiry has been fully processed. Mandatory statutory provisions, in particular retention periods, remain unaffected.

Enquiries by email, telephone or fax

If you contact us by email, telephone or fax, your enquiry, including all resulting personal data such as your name and enquiry, is stored and processed by us to deal with your request. We do not disclose this data without your consent.

Data sent to us in contact enquiries remains with us until you request its erasure, withdraw consent to storage, or the purpose of storage no longer applies, for example after your request has been fully processed. Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.

5. Analytics tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior patterns of website visitors. To that end, the website operator receives a variety of user data, such as pages accessed, time spent on the page, the utilized operating system and the user’s origin. This data is assigned to the respective end device of the user. An assignment to a user-ID does not take place.

Furthermore, Google Analytics allows us to record your mouse and scroll movements and clicks, among other things. Google Analytics uses various modeling approaches to augment the collected data sets and uses machine learning technologies in data analysis.

Google Analytics uses technologies that make the recognition of the user for the purpose of analyzing the user behavior patterns (e.g., cookies or device fingerprinting). The website use information recorded by Google is, as a rule transferred to a Google server in the United States, where it is stored.

The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. You may revoke your consent at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://business.safety.google/adscontrollerterms/sccs/.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/5780.

IP anonymization

Google Analytics IP anonymization is active. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyze your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.

Browser plug-in

You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising programme provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display advertisements in the Google search engine or on third-party websites when users enter particular search terms on Google (keyword targeting). Targeted advertisements can also be displayed using user data held by Google, such as location data and interests (audience targeting). As the website operator, we can evaluate this data quantitatively, for example by analysing which search terms caused our advertisements to be displayed and how many advertisements resulted in clicks.

This service is used on the basis of your consent under Article 6(1)(a) GDPR and Section 25(1) TDDDG. Consent may be withdrawn at any time.

Data transfers to the USA are based on the European Commission’s Standard Contractual Clauses. Details are available here: https://policies.google.com/privacy/frameworks and https://business.safety.google/controllerterms/.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards when data is processed in the USA. Every DPF-certified company undertakes to comply with these standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Conversion Tracking enables Google and us to identify whether users have carried out particular actions. For example, we can evaluate how often buttons on our website are clicked and which products are viewed or purchased particularly frequently. This information is used to create conversion statistics. We learn the total number of users who clicked our advertisements and which actions they performed. Our statistical analysis of website actions does not include directly identifying form data. The separate call measurement is described below. Google itself uses cookies or comparable recognition technologies for identification.

This service is used on the basis of your consent under Article 6(1)(a) GDPR and Section 25(1) TDDDG. Consent may be withdrawn at any time.

Further information on Google Conversion Tracking can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Google Ads call measurement

With your separate consent, we also use call measurement provided by Google Ireland Limited. Following a Google Ads visit, our phone number may be replaced with a Google forwarding number. Calls are forwarded to our existing line, allowing us to attribute calls to ads and campaigns. Calls lasting at least 60 seconds count as call conversions.

Google processes ad-click and browser data, call time, duration and connection status. Where available, the caller phone number may also appear in call reports. We do not enable call recording. This differs from the statistical analysis of website actions described above.

Website call measurement is activated only with consent to both Google Ads Conversion Tracking and Google Ads call measurement. The legal bases are Article 6(1)(a) GDPR and Section 25(1) TDDDG. You may withdraw consent at any time through Cookie settings with effect for the future. Our normal phone number remains usable without consent. The preceding information about Google and possible international transfers also applies. Further information: Google call measurement and Google privacy information.

6. Plugins and tools

Google Fonts (local hosting)

This website uses Google Fonts, provided by Google, to display fonts consistently. Google Fonts are installed locally. No connection to Google servers is made for this purpose.

Further information about Google Fonts is available at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Font Awesome (local hosting)

This website uses Font Awesome to display fonts consistently. Font Awesome is installed locally. No connection to servers of Fonticons, Inc. is made for this purpose.

Further information about Font Awesome can be found in its privacy policy at: https://fontawesome.com/privacy.

Cloudflare Turnstile

We use Cloudflare Turnstile (hereinafter “Turnstile”) on this website. The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter “Cloudflare”).

Turnstile is used to check whether data entered on this website, for example in a contact form, is provided by a person or an automated programme. To do so, Turnstile analyses website visitors’ behaviour using various characteristics.

This analysis starts automatically as soon as a visitor enters a website with Turnstile enabled. Turnstile evaluates various information, such as IP address, time spent on the website and mouse movements. Data collected during the analysis is forwarded to Cloudflare.

Data is stored and analysed on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its website from abusive automated data extraction and spam. Where the relevant consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as consent covers the storage of cookies or access to information on the user’s device, for example device fingerprinting, within the meaning of the TDDDG. Consent may be withdrawn at any time.

Data processing is based on Standard Contractual Clauses, which you can find here: https://www.cloudflare.com/cloudflare-customer-scc/.

Further information about Cloudflare Turnstile can be found in the privacy policy at https://www.cloudflare.com/cloudflare-customer-dpa/.

7. eCommerce and payment providers

Processing customer and contract data

We collect, process and use personal customer and contract data to establish, define and amend our contractual relationships. We collect, process and use personal data concerning the use of this website (usage data) only insofar as necessary to enable users to use the service or to bill them for it. The legal basis is Article 6(1)(b) GDPR.

The customer data collected is deleted after the order has been completed or the business relationship has ended and any applicable statutory retention periods have expired. Statutory retention periods remain unaffected.